Mending Magento: The Best Practices to Consider for Magento Support and Maintenance!


“I am familiar with Magento. I know how it works. It gives me ample number of features to implement a good level customization.” Being a Magento Development Company, we have often heard our clients vocalizing such things. However, this enthusiasm comes tumbling down along with their crashed website. Let’s say that didn’t happen. It’s just the overall speed of your website that dwindled and is frustrating the customers. Result? They start looking at other websites for a better surfing and buying experience.

‘Aftercare’ is an aspect that several Magento e-store owners have unheeded. If you do not want to lose your customers and make the most out of your ecommerce website’s potential, you must think about the regular maintenance and support that your e-store needs. Today we shall discuss some of the best practices in Magento Maintenance and Support that you must implement. Here we go:


Move to the Latest Magento Version

The cocoon of current Magento version seems comfortable? Well, there’s bad news. You might have to break out of it and consider upgrading to the latest version of it. If you do not, you might not be able to make the most out of the benefits and features that come along with Magento. Although several e-store owners might continue using the old versions, the support date to the old versions is likely to end by June 2020.

So, if you want to receive consistent upgrades and want features that help you stand out, you must consider migrating to Magento 2. A company offering Magento Development Services might be able to help you with the migration.

Select a Hosting Service You Trust

Imagine this. You are making sales for Good Friday. And you have a lot of products to sell. But in some time, your inbox is brimming with hate emails from customers. They have complained about the issues they are facing while adding items to the shopping cart, unreasonable loading times, and check out errors. Such issues can do more damage to the reputation of your brand than you can ever imagine!

To keep a scenario like above bay, you must hire a hosting provider that offers superior quality services. A good loading speed, potential to cope with concurrent requests, and uptime are the basic ingredients that your website must have. Magento compatibility, of course, is an aspect that you must consider.

Keep Your Servers Safe

Keeping your server environment safe and secure from different threats is one more challenge you need to take up. This is because you might be collecting sensitive data from customers as a Magento store owner. To keep vulnerabilities at bay, you need to ensure that the operating system of your server is secure. Ideally, you should make use of secure communication protocol like – HTTPS, SSH, or SFTP to take care of your files.

Disable FTP and try not to open all port in server for the application access as it can make your website hackable. Magento makes use of .htaccess files so that it can protect system files while using Apache web server. In case you are using a server like Nginx, you will have to make sure that all the files remain protected. Keep the access of cron.php file limited to certain users and curb access through IP address.

Upgrade Magento Extensions

The community version of Magento might not be able to provide you with certain features and functionalities you are looking for. And that’s the reason why you might need extensions that can help you expand the functionality of your ecommerce store. Now, let’s say you decide to Migrate from the current version of Magento to a new one. During such times, you also might have to consider updating your old extensions.

Often, when you do not upgrade the extension, your website might run slow or you might have issues while operating old extension on a new Magento version. So, whenever you invest into Magento extensions, ensure that they have undergone upgrade and are compatible with your current Magento version. You can check out these extensions on Magento marketplace or an add-ons store.

Get in Touch with a Magento Maintenance Firm

Several companies claim that they provide Magento website maintenance. But it is easier said then done. No matter what business you are into, you might or might not have an expertise with maintain the web code of your website. This is when you might need to get in touch with a Magento Development Company that provides with maintenance services. The developers will ensure that the code and design of your website are up to the mark.

Generally, a Magento Development Company would be able to provide you with Magento maintenance services after looking into different aspects that might need your care and attention. This way, you will also be able to do what’s you are supposed to do the best. Running your business.

Why Choose Biztech Consultancy as Your Magento Maintenance & Service Providers?
The Magento specialists at Biztech Consultancy have over a decade of experience in working with Magento platform. Which means, they have the best ways to help you make the most out of your Magento website’s potential. Whether it is the security aspect of your website that troubles you or need to carry out an important upgrade for your website, we would be more than happy to help.

Our Magento Specialists have excellent communication skills and will provide you with 24/7 Magento support. Get in touch with us now and know more about how we can help you achieve your goals!

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