Biztech Consulting & Solutions

Let’s talk about the ‘Recession Proof’ Industry. Any guesses? Well, I am talking about salons and spas. The most relaxing destinations to be. A study from Money Magazine states that women spend an average of $15,000 on salon and spa industry products. While the customer base of these industries is growing rapidly, it is important to improve the service quality and to earn a good amount of profit as well. Now, how to streamline the business process for better ROI and business growth in such a competitive and ever-growing beauty industry? ERP software, for long, is known to allow businesses to automate back-office functions related to technology, services, and human resources. Odoo is a well-known Open Source ERP platform that helps manage multiple business applications from a single space. Odoo ERP contains important business benefits including a robust customization ability, dedicated community, for all business types. With the help of Odoo ERP, Salon and Spa industry experts can...

CRM and ERP are two important pillars of any businesses. If a thing or two goes wrong with any one of them, it can invite unpleasant consequences. However, we are talking about making a match here. Yes, a union of ERP & CRM. The question is, have you integrated these two with each other? Do your ERP and CRM interact? If your answer is no, it is time you must do something about it. Before we get an understanding of why it is important to merge the two, it is important to understand both and their workings individually. CRM & ERP: Understanding the Difference A CRM takes care of all the customer service interactions and information including prospecting, sales tracking, pipeline management etc. ERP handles the internal information of an organization along with the backend processes. This includes aspects like shipping, accounting, billing, order placement, tracking and other supply chain details. When it comes to ERPs, Odoo ERP is the most popular and widely accepted software. A...